When left unsupervised, many employees who have desktop access to the internet spend hours each day surfing the web. They waste countless hours that could be devoted to working do everything but work. Because of this, your business may be loosing considerable amounts of profits due to lost productivity. But there is an effective way to get that productivity back up, and that is through a desktop remote monitoring service.
Chances are that you have already tried various tools and methods to encourage your employees to not use the internet for personal reasons. However, they did not help and you just ended up wasting your money. You might run a business where internet access is vital and cutting service is not an option. Furthermore, blocking websites with filtering software can have negative results when your employees are also blocked from sites they need to be able to access.
Your next choice may be a desktop remote monitoring service. With this type of service, professionals are able to monitor how much time your employees are devoting to being productive and how much time they are spending doing non-work related activities on the internet. Additionally, these services also monitor when your employees access websites that can be harmful to your network or if they are potentially leaking confidential data.
There are a wide variety of remote monitoring tools and software packages available. You will need to determine how much you want to spend on monitoring software, what you want it to monitor, and how you want the data to be monitored. Furthermore, monitoring internet usage is time consuming, so you may also need to consider hiring specialists or subscribing to a monitoring service.
Remote monitoring software prices have dropped considerable over the years as technology has become more affordable. Some basic software can be found online for free, while other advanced programs can be quite expensive. Outsourcing to an online service gives you freedom from worrying about purchasing the programs, software licenses, or upgrades.
The business owner will also have to decide on what they want to be monitored. This can range from simply monitoring what web pages are accessed and by who to detailed reports of how much time is spent on each web domain. Some advanced programs can even monitor keystrokes and all email traffic for employers to monitor the security of their network.
There are two primary ways that data is remotely monitored. The most secure method is to have computer personnel monitor the information directly from the network. This prevents the data they monitor from being leaked to the internet. However, this would require that you hire employees who are skilled and may be too costly. On the other hand, outsourcing to an online monitoring service is much more economical, but all of the data is at risk to being intercepted by potential adversaries to your company.
No matter what software package of service that you ultimately choose, you have a legal obligation to inform your employees that you are monitoring their activities. Otherwise, you could be breaking the law and be punished with lawsuits, fines, or imprisonment. The most effective way to make them aware of the monitoring is to have your employees sign documentation that they acknowledge and consent to the monitoring.
Desktop remote monitoring services are an excellent way to increase productivity and ultimately profitability. Keeping track of employee productiveness is already difficult, but remote monitoring makes it a little easier. And the increased profits may even pay for the monitoring services.
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